• Product Commitment:

    1. There are quality records and testing data for product manufacturing and testing.

    2. Product performance testing, we conduct full process and full performance inspections on the products, and will not ship them until the products are confirmed to be qualified.

    3. One-year warranty and lifetime maintenance; 24 hours technical consultation and provide technical diagnosis to customers; eliminate faults; assist users in system upgrades and equipment and mold updates.

  • Quality commitment:

    1. The steel for the complete set of equipment is made of Anshan Iron and Steel Q235 plate, and the channel steel, square steel and other plates are all national standards. ​

    2. The equipment motor is a well-known brand copper core motor with a 1-year warranty. If there is any quality problem within 1 year, it will be replaced free of charge. ​

    3. The equipment reducer is a Chengxiang Heavy Industry reducer with a one-year warranty. If there is any quality problem within one year, it will be replaced free of charge. ​

    4. The gears, ring gears and rolling rings of the complete set of equipment are made of #45 steel castings. If they are not damaged by external force, they will be replaced free of charge within 3 years.

  • Delivery commitment:

    1. Based on the contract signing date, the goods will be shipped on time;

    2. Find vehicle sources according to customer requirements and reduce delivery costs;

    3. Notify the customer before delivery, and contact the customer to pick up the goods after arriving at the designated location;

    4. Ensure that the equipment is not damaged, missing or has quality issues before loading;

    5. In the event of environmental inspections, natural disasters, or force majeure, both parties will negotiate and amicably resolve the delivery date.

Service Commitment

Pre-sale Service:

We provide you with project design, process flow design, and the formulation of equipment purchase plans suitable for you. We design and manufacture products according to your special needs and train technical operators for you.

a:If you have venues:We have engineers to deploy venues and equipment layout for you.

b:If you have raw materials:We can help you perform fertilizer raw materials test.

c:If you have a craft:We will help you produce samples according to the raw material ratio.

d:If you have budget:We configure you with high cost -effective devices based on budget.

e: If you have concerns

We can signed a detailed and complete business contract, and we will explain each payment clearly.

Medium-sales service:

Accompany you to complete the acceptance of equipment and assist in formulating construction plans and detailed processes

After-sales service:

Provide you with detailed videos, pictures and other guidance installation services. Depending on the situation, we can also send someone to the site to guide the installation.

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